Terms & Conditions
Welcome to Maison Croix Noire. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our site or purchasing our products.
Use of Website
By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. You agree to use our site for lawful purposes only and not to engage in any activity that disrupts or interferes with the website’s functionality or security.
Products & Services
All products offered by Maison Croix Noire are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions, pricing, or availability at any time without notice.
Due to the handcrafted nature of our candles, slight variations in color, finish, or scent may occur and are not considered defects.
Pricing & Payments
All prices are listed in U.S. dollars and are subject to change without notice. Payment must be received in full before an order is processed. We accept payment methods displayed at checkout.
Maison Croix Noire reserves the right to cancel or refuse any order at our discretion, including orders suspected of fraud or unauthorized activity.
Order Acceptance & Cancellation
Your order is considered accepted once you receive an order confirmation email. We reserve the right to cancel an order if there is an issue with product availability, pricing errors, or payment authorization.
Shipping
Shipping timelines, rates, and policies are outlined in our Shipping Policy, which forms part of these Terms & Conditions. Maison Croix Noire is not responsible for delays caused by shipping carriers or external factors beyond our control.
Returns & Refunds
Due to the nature of our products, all sales are final, unless otherwise stated. Please review our Return Policy for full details. Damaged items must be reported within the timeframe specified in our policy.
Candle Safety Disclaimer
Never leave a burning candle unattended. Always follow candle care and safety instructions provided with your purchase. Maison Croix Noire is not responsible for damages or injuries resulting from improper use of our products.
Intellectual Property
All content on this website—including text, images, logos, designs, and product names—is the property of Maison Croix Noire and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. Maison Croix Noire is not responsible for the content, policies, or practices of any third-party sites.
Limitation of Liability
To the fullest extent permitted by law, Maison Croix Noire shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Indemnification
You agree to indemnify and hold harmless Maison Croix Noire from any claims, damages, losses, or expenses arising from your violation of these Terms & Conditions or misuse of our products or website.
Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.